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Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By accessing and using AI Vacation's services ("Services"), you agree to be bound by these Terms of Service. If you do not agree, do not use our Services.

2. Services Description

AI Vacation provides custom AI automation solutions through fixed-price projects. Each project includes:

  • Custom AI development and implementation
  • 2-8 week standard delivery (rush available for 50% premium)
  • Complete documentation and source code
  • Training and deployment support
  • Full intellectual property transfer upon completion

3. Pricing & Special Offers

3.1 Project Pricing: Each project is custom priced based on scope, complexity, and value delivered. We offer solutions from entry-level automations to enterprise-scale transformations.

3.2 Launch Special: First 5 clients receive exclusive pricing - automations valued at $3,000-$5,000 available for $1,000-$1,800. Limited availability.

3.3 Pricing Transparency: All pricing is fixed and agreed upon before project commencement. No hidden fees or surprise costs.

4. Payment Terms

4.1 Payment: Full payment required upfront before project commencement.

4.2 Refund Policy: Full refund available within 24 hours of payment. After 24 hours, no refunds are available.

4.3 Rush Delivery: Rush projects incur a 50% premium and require immediate payment.

5. Our Delivery Guarantee

We guarantee to deliver the automation solution as specified in your project agreement. If the delivered solution does not meet the agreed specifications, we will continue working with you at no additional cost until:

  • The automation performs as promised in the initial scope
  • You are satisfied with the implementation
  • All agreed features are functioning properly

This guarantee ensures you receive exactly what was promised, or we keep working until you do.

6. Project Scope & Timeline

6.1 Scope Definition: Each project begins with a detailed scope document outlining specific deliverables, features, and success criteria.

6.2 Timeline: Delivery timelines (typically 2-8 weeks) begin upon payment confirmation and receipt of all required materials.

6.3 Client Responsibilities: Timely provision of necessary access, data, and feedback to maintain project timeline.

7. Intellectual Property

Upon project completion and satisfaction, all custom code, documentation, and deliverables become your exclusive property. You own everything we build for you. AI Vacation retains no rights to your specific implementation.

8. Confidentiality

We maintain strict confidentiality regarding all client information, including:

  • Business processes and workflows
  • Proprietary data and trade secrets
  • Customer information
  • Financial data

9. Data Security

Your security is paramount. We implement:

  • End-to-end encryption for all data
  • Private LLM deployments (your data never touches public AI)
  • SOC-2 compliant practices
  • Complete data deletion after project completion

10. Limitation of Liability

AI Vacation's liability is limited to the total project fee paid. We are not liable for indirect, incidental, or consequential damages.

11. Contact

For questions about these terms, contact: support@aivacation.agency